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MWRTA CATCH App


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Vehicle Tracking and Rider Information App for the MWRTA- now with CatchConnect!

 

   

 

MWRTA Catch Connect:

 

A new curb-to-curb MicroTransit system, allowing the ultimate flexibility to riders. Trips must be booked when the customer is ready and are provided on a first come first served basis! 

Please see below for specific service details based on your location. 

 

 

 

 

 

 

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Wellesley
Catch Connect Service:

 

Catch Connect will service any address within the Town of Wellesley, as well as: Newton Wellesley Hospital, Natick Community Center, Woodland MBTA Station, Waban MBTA Station.

Riders can make transfers to other transit systems:

    - MWRTA Route 1 at Woodland

    - MWRTA Routes 10 & 11 at Natick Community Center

    - MBTA Fram/Worc Commuter Rail Line via Wellesley Square, Wellesley Hills, or Wellesley Farms Commuter Rail Stations

    - MBTA GreenLine via Woodland or Waban T Station

 

Please click here to view a service map. 

Service Hours: 6:45AM - 6:45PM, Monday-Friday

 

 

Framingham / Natick
Catch Connect Service:

 

This service is designed to accommodate riders within Downtown Framingham, Downtown Natick, and the Golden Triangle retail area (Natick Mall, Shopper's World, Walmart, etc.) .

Riders can travel to any address within the designated service area.

Riders can make transfers to other transit systems:

- MWRTA Routes 2, 3, 4N, 4S, 7, 7C, 11, & Green Line Connector on Saturdays

- MBTA Fram/Worc Commuter Rail Line via Framingham, Natick Center, or West Natick Commuter Rail Stations. 

 

Please click here to view a service map. 

Service Hours:

Saturday & Sunday: 8AM - 6PM

EFFECTIVE MARCH 4, 2024: 

Monday - Friday: 7:30 PM - 10:00 PM

 

Hudson Catch Connect Service:

 

Effective June 26, 2023, MWRTA will launch weekday Catch Connect service in Hudson and parts of Marlborough! The weekday service will be used to complement and make connections to the existing Fixed Route 15; if your trip both begins and ends along the Route 15, you will be required to utilize the Route 15.

Please click here to view a service map. 

Service Hours: 6:45 AM - 6:45 PM, Monday - Friday. 

             8:00 AM - 6:00 PM, Saturday. 

                                    There is currently no service on Sundays. 

 

Riders can make transfers to the Fixed Routes 7 & 7C at Newton & Weed St. Please note riders booking Catch Connect from Hudson into Marlborough should give ample time to ensure not missing the Fixed Route bus. 

Click here for instructions on how to transfer between Catch Connect Hudson and Fixed Route.

 

Holidays

No Catch Connect service is provided on the following holidays:

New Year's Day, Patriots Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day. 

*The service may operate on a reduced/limited schedule on other holidays.  Visit the MWRTA homepage as the holiday approaches for exact schedule details.

Fares

Fare collection has begun as of May 1, 2023.  Fares are currently $2.00 per trip.  When logging into the Catch App, please visit the "Fares" tab.  There, you can link a Credit/Debit card to your account and add value. 

Bags/Luggage

Customers are limited to 4 shopping bags.

Alternatively, customers may bring up to 3 pieces of luggage, for the use of travel, not to exceed 40 lbs. each.

Baggage policies are in place to ensure the service is as comfortable and safe as possible. 

How to Ride

 

See the video below for how to use the application:
 
 
 
 

Please click here for a printable 'How To' guide for using the Catch Connect services. 

Begin by downloading the MWRTA CATCH app - click on the badge at the top of this page for your phone type.
Once you are logged in to the app, visit the 'Contact' button on the bottom right side of the screen, and register for a Catch Connect account. Once you are registered, you will be ready to use the service! Simply wait at the area you are looking to be picked up at, enter the address into the "Current Location" bar on the 'Connect' tab, as well as your destination address, and click to book the trip - no reservation needed!
Once your trip is assigned to a vehicle, you will be provided with an ETA of the vehicle's arrival, and be able to track the vehicle as it makes its way to you.  Please be sure to stand in a safe, visible location so our driver can find you. Once the vehicle arrives, please board and you will be quickly taken to your destination.


If you are not able to use the app, you may call to book a trip - you must be ready at the time you call to be picked up (no advanced reservations accepted). Please call (508) 283-5083. 


This service is open to the public. All Catch Connect vehicles are fully accessible, and drivers are thoroughly trained in customer service and ADA requirements.
If you feel ill, or experience flu-like symptoms, MWRTA urges you to stay home and avoid travel. Catch Connect vehicles are equipped with a clear plexiglass barrier to keep both the driver and passengers safe. Visit the MWRTA homepage for more information regarding COVID-19.
For any additional questions regarding the CATCH Connect service, please email info@mwrta.com or call us at (508) 283-5083. 

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