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Employment Opportunities

Transportation Coordinator Summer Internship

Working in the call center, the Transportation Coordinator Intern will be part of a team, consisting of the Call Center Manager, as well as Reservationists, whose main function is to assist customers of the MWRTA demand response service to book trip requests, provide fare account information, interface with dispatch and maintain necessary records of daily workload. This internship is great for both Sociology and Psychology majors.
Reports to: Call Center Manager Duties include, but not limited to:
• Answer telephone and assist customers to book trips, provide fare account information and answer service related questions
• Coordinate with dispatch
• Work as a team member to solve customer issues
• Record all necessary data pertinent to daily workload
• Acquire and apply knowledge of all transportation services offered through the Authority
• Perform any other duties related to the position of reservationist, as directed by the Call Center Manager Internship Requirements:
• Excellent customer service skills
• Punctual and reliable
• Attention to detail
• Professional and courteous phone etiquette
• Basic computer skills
• Must be available on weekends and holidays

Paid Internship Type: Part-time, 19.5 hours per week with flexible hours

As an MWRTA intern, using the fixed route bus system is free with employee I.D. Internship can lead to part-time employment in MWRTA Call Center.

Required language: English

Interested in this internship? Please email your resume and contact information to with the subject line: Transportation Coordinator Summer Internship

Kiessling Demand Response Drivers


Kiessling Transit Inc looking for drivers with a positive attitude to transport MetroWest seniors and travelers with disabilities in the Framingham Natick, Marlboro and Ashland area.

FT, PT, weekdays, weekends, OT available, GPS in vehicles

Hours & Compensation:
FT benefit pkg incl. health ins, vac. FT & PT: incl. paid training, uniforms provided.

Pre-employment Requirements:
Must be 25 years or older for driver position
Valid driver's license
Must have 3 years driving experience in the U.S.
Pass a DOT physical and drug screen,
Pass a CORI background check
Clean driving record

Kiessling will provide paid training which consists of CPR, First Aid, wheelchair securement, defensive driving, and more.

To Speak with a live person call: (508) 820-4655

Kiessling Fixed Route Drivers- CDL (Commercial Drivers License) Required - 2017

Kiessling Transit, the company providing the fixed route bus service for MWRTA, currently seeks applicants with among other pre-requisites, a professional demeanor with a strong emphasis on customer service, a clean driving record, and CDL license with passenger endorsement. All shifts available. Interested applicants should come to the MWRTA offices at 15 Blandin Avenue in Framingham, Monday - Friday, between 7am-5pm to fill out an application. Please call (508) 935-2222 with any questions. CDL Training is available.

Contact Us

MetroWest Regional Transit Authority
15 Blandin Ave.
Framingham, MA 01702
Office Hours:
Monday to Friday
8:00am to 4:00pm

P: 508-935-2222

Dial a Ride: 508-820-4650

F: 508-935-2225

TTY: 508-935-2242

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