MWRTA Information

MetroWest Regional Transit Authority
37 Waverley St, Framingham, MA. 01702
Office Hours:
Monday to Friday
8:00am to 4:00pm
Phone:
508-935-2222
Toll Free:
1-888-996-9782
Fax:
508-935-2225
TTY:
508-935-2242
MWRTA Call Center:
508-820-4650
TTY: 508-935-2242
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Member Communities

  • Ashland
  • Framingham
  • Holliston
  • Hopkinton
  • Marlborough
  • Natick
  • Sherborn
  • Southborough
  • Sudbury
  • Wayland
  • Weston

ADA Paratransit Plan

Home » ADA Transportation

What is the Americans with Disabilities Act (ADA) and what is ADA service?

»Download the MWRTA ADA Complementary Paratransit Plan (.pdf)

The law provides eligibility for:

Any individual with a disability who is unable, as the result of a physical or mental impairment (including a vision impairment), and without the assistance of another individual (except the operator of a wheelchair lift or other boarding assistance device), to board, ride or disembark from any vehicle on the system which is readily accessible to and usable by individuals with disabilities." (§37.123(e)(1)) In addition to individuals with physical disabilities that prevent them from using the fixed route, this right is also granted to people with mental, cognitive, and visual impairments who cannot recognize destinations, understand bus transfers, or distinguish between different buses on different routes at terminals and/or while en route.

ADA Eligibility Application Procedure

If you want transportation from and to within ¾ mile of a fixed route and want to apply for the ADA Paratransit service, contact the MWRTA Office by telephone or email to request an application at: 1-508-820-4650 or Email: info@MWRTA.com.

»Download the MWRTA ADA Complementary Paratransit Plan (.pdf)